"when they refused to pay for a claim which was covered by their rules, i emailed them the page of the rule proving they are liable & even sent a jpg pic of the rule, and asked why they are committing fraud, they told me to email to various people, all opened the query, nobody responded & some even deleted without opening. Due to their blatant fraud which they couldn't even, attempt to spin doctor a response, I requested resignation. After providing me the resignation certificate, they fraudulently reactivated my membership without my requesting it, thus complicating my joining another medical aid. " |