Unity Insurance Customer Reviews / Feedback
Unity Insurance
Customer Reviews / Feedback
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Unity Insurance
average scores of 6 reviews
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Overall Rating
 
Service
     Of the 6 reviews,
Claims Process
     33% are recommendations and
Price of Premiums
     67% are complaints.
Amount of Excess
 
Flexibility
 

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 Tuesday, May 04, 2010 - feedback from W.V.D.M.
Overall Rating
Service
Flexibility
Claims Process
Price of Premiums
Amount of Excess
Took four months to process claim. Took every cent they could and their employees at Durban branch is a joke!!!!!!!!!!STAY AWAY!!!!!!!!!!!!!
  The members has had this product for:
  1 to 2 years
 Tuesday, July 14, 2009 - feedback from Sherlene Khan KHAN
Overall Rating
Service
Flexibility
Claims Process
Price of Premiums
Amount of Excess
Need to work on your excess charges they are to high
  The members has had this product for:
  Less than a year
 Tuesday, May 19, 2009 - feedback from S.P.
Overall Rating
Service
Flexibility
Claims Process
Price of Premiums
Amount of Excess
It is an affordable product.
  The members has had this product for:
  2 to 4 years
 Monday, December 22, 2008 - feedback from Abner Wagenaar
Overall Rating
Service
Flexibility
Claims Process
Price of Premiums
Amount of Excess
This year my wife and I bought our first car together. We are both graduates and a very new to the working world. After 3 months of contributions to Unity we had to claim after someone crashed into our car in a parking area. It took them a mere one week and a hefty phone bill for me to inform me that they will not be able to cover us due to a certificate that they did not receive from us upon registering with them. This information was offcourse not stressed to us when we joined them. We decided to cancel our membership with them. They are however still deducting money from us. Their customer help line is pathetic.
  The members has had this product for:
  Less than a year
 Wednesday, August 27, 2008 - feedback from O.I.
Overall Rating
Service
Flexibility
Claims Process
Price of Premiums
Amount of Excess
When purchasing a new car, I had a call from Unity claiming to be (the auto dealers) official insurance provider. Caught off gaurd I was forced into an overpriced policy. 24 hours later I tried to cancel my agreement, after having not signed anything, my policy had already been trasnferred to African Independent (I assume underwriters) in Pretoria and was blocked. Unity then debited R1000 from my account and only a month later, after being disconnected several times I managed to cancel the mal-brokered policy and switch to a better insurer. Boo.
  The members has had this product for:
  Less than a year
 Thursday, April 24, 2008 - feedback from tyson makhura
Overall Rating
Service
Flexibility
Claims Process
Price of Premiums
Amount of Excess
they are selfish. only care about your premium
  The members has had this product for:
  Less than a year

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