BAD

 

FNB Home Loan rated by Anonymous

Overall Rating	1 stars
Service	1 stars
Value for Money	1 stars
Flexibility	1 stars
Integrity	1 stars

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FNB Home Loan

Anonymous @ 2012-05-03 13:49

I applied for a home loan as I'am a 1st time owner,they did'nt even contact me after 1 month I called then I was told that I did'nt get the loan.

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NEUTRAL

 

FNB Home Loan rated by Anonymous

Overall Rating	2 stars
Service	2 stars
Value for Money	2 stars
Flexibility	2 stars
Integrity	2 stars

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FNB Home Loan

Anonymous @ 2012-04-03 13:24

FNB homeloians takes three weeks to process a R10k cash advance - pathetic.

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BAD

 

FNB Home Loan rated by Anonymous

Overall Rating	2 stars
Service	1 stars
Value for Money	3 stars
Flexibility	3 stars
Integrity	1 stars

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FNB Home Loan

Anonymous @ 2012-03-15 09:44

Getting a homeloan is not the problem. When times are difficult (I believe that this downturn was created by banks) the wheels come off. I had a written arrangement to settle arrears with FNB (with which I complied fully) and a promise from them to stop legal action. A summons was delivered a month later. Banking Oombudsman did nothing. Later, after arrears fully caught up, they refused debt counselling. When I queried this they said they are looking into it and then applied for my wife's (homeowner) liquidation because of the debt counselling application! If you have a home of high value and a relatively low bond - my bond is about 30% of home value) they go for the house! I am encouraging my children to never utilise bank finance in their lives through saving and investment.

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GOOD

 

FNB Home Loan rated by Anonymous

Overall Rating	5 stars
Service	5 stars
Value for Money	4 stars
Flexibility	5 stars
Integrity	5 stars

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FNB Home Loan

Anonymous @ 2012-02-14 11:18

FNB is the best. They were so patient with me when I was going through financial difficulties which I could not mention to the bank. They gave three different arrangements which I defaulted but still they would give me a chance. I respect the Home Loans staff. One lady who is a team leader said to me I should be strong and I must not cry in front of my kids no matter how difficult the situation can be. She said I must put the phone down and calm she will call the following day and she did. Those were words from a mother and a professional. Now i am happy.

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GOOD

 

FNB Home Loan rated by Anonymous

Overall Rating	4 stars
Service	4 stars
Value for Money	3 stars
Flexibility	2 stars
Integrity	4 stars

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FNB Home Loan

Anonymous @ 2012-02-10 14:40

Immediate service when enquiring about loan account.

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BAD

 

FNB Home Loan rated by Anonymous

Overall Rating	1 stars
Service	1 stars
Value for Money	1 stars
Flexibility	1 stars
Integrity	1 stars

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FNB Home Loan

Anonymous @ 2011-11-18 15:40

Their home loan department is really not up to standard. We applied for a home loan in August 2011 and until today have not even gotten a yes or no. We eventualy went to another bank and got an answer within a week. FNB, please do something about your home loan department!

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BAD

 

FNB Home Loan rated by Mariska De Klerk

Overall Rating	2 stars
Service	1 stars
Value for Money	1 stars
Flexibility	1 stars
Integrity	1 stars

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FNB Home Loan

Mariska De Klerk @ 2011-06-30 16:19

We try through the agent for a switch, but as all the other banks, they declined as they don't really try to help the clients. All that you here is that you are over commited. Please review and consult with the clients instead of loosing more clients.

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GOOD

 

FNB Home Loan rated by magareta delport

Overall Rating	5 stars
Service	5 stars
Value for Money	5 stars
Flexibility	5 stars
Integrity	5 stars

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FNB Home Loan

magareta delport @ 2011-06-10 12:21

excellent service from FNB from this bank.

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GOOD

 

FNB Home Loan rated by Anonymous

Overall Rating	3 stars
Service	4 stars

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FNB Home Loan

Anonymous @ 2011-04-29 08:27

Service is great if you know which branch to go to

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BAD

 

FNB Home Loan rated by Anonymous

Overall Rating	1 stars
Service	1 stars
Integrity	1 stars
Value for Money	1 stars
Flexibility	1 stars

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FNB Home Loan

Anonymous @ 2011-04-19 15:30

I applied for a home loan as I bank with them, they turned me down at the last minute due to me being a sole prop. SA Home Loans approved my loan within a day

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