BAD

 

Medshield rated by Anonymous

Overall Rating	1 stars
Service	1 stars
Payout Process	1 stars
Premiums	3 stars
Claims Process	1 stars
Level of Cover	5 stars

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Medshield

Anonymous @ 2012-05-11 14:18

Please stop selling your product outside SA.

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NEUTRAL

 

Medshield rated by Anonymous

Overall Rating	3 stars
Service	3 stars
Payout Process	3 stars
Premiums	2 stars
Claims Process	4 stars
Level of Cover	4 stars

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Medshield

Anonymous @ 2011-10-27 14:55

I think this product is quite expensive but the claims process is quick and efficient. I am glad my broker handles my medical aid requirements - makes life simpler.

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BAD

 

Medshield rated by Colleen van der Merwe

Overall Rating	1 stars
Service	1 stars
Payout Process	1 stars
Premiums	1 stars
Claims Process	1 stars
Level of Cover	1 stars

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Medshield

Colleen van der Merwe @ 2011-10-18 11:03

My mother, Ramona van der Merwe, was supposed to go for a hip replacement on 13 October 2011. A week before the operation, Medshield refused to give authorization for the procedure because of her weight. The ruling from the Registrar of medical schemes says they have to pay for the operation, however they are ignoring it.

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NEUTRAL

 

Medshield rated by Thelma Gomes Gomes

Overall Rating	1 stars
Service	1 stars
Claims Process	2 stars
Premiums	3 stars
Payout Process	2 stars
Level of Cover	1 stars

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Medshield

Thelma Gomes Gomes @ 2011-04-22 09:43

Not good wait to long for athorisation over the phone. Be prepair to wait about a hour or more befor you get to speak to a consultant.

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NEUTRAL

 

Medshield rated by Anonymous

Overall Rating	3 stars
Service	3 stars
Claims Process	3 stars
Premiums	1 stars
Payout Process	3 stars
Level of Cover	3 stars

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Medshield

Anonymous @ 2011-03-23 11:53

Great product, but service to client/member, lacks, compaired to Discovery, Fedhealth.

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GOOD

 

Medshield rated by sharon mannheimer

Overall Rating	5 stars
Service	5 stars
Claims Process	5 stars
Premiums	4 stars
Payout Process	5 stars
Level of Cover	4 stars

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Medshield

sharon mannheimer @ 2011-03-21 21:20

This is a great product and I have been very satisfied with their all round service to date. I have no complaints and have already recommended this product to several of my friends.

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BAD

 

Medshield rated by TRUDIE ESTERHUIZEN

Overall Rating	2 stars
Service	3 stars
Claims Process	1 stars
Premiums	3 stars
Payout Process	1 stars
Level of Cover	1 stars

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Medshield

TRUDIE ESTERHUIZEN @ 2011-03-14 13:50

We had to change from Carecross to Medshield, and now that the first batch of chronic medicine is to be dispatched, they let me know that insulin has a 40% payment before they can release the medicine. Insulin is not seen as a necessity for diabetes?

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GOOD

 

Medshield rated by Anonymous

Overall Rating	5 stars
Service	5 stars
Claims Process	5 stars
Premiums	4 stars
Payout Process	5 stars
Level of Cover	4 stars

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Medshield

Anonymous @ 2011-02-17 13:15

This cover has never dissapointed me throughout these years and am still happy with the services

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GOOD

 

Medshield rated by Jacob Mojaki

Overall Rating	4 stars
Service	4 stars
Claims Process	5 stars
Premiums	3 stars
Payout Process	5 stars
Level of Cover	3 stars

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Medshield

Jacob Mojaki @ 2011-01-24 10:00

Medshield offers excellent medical aid cover at affordable premiums;.

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BAD

 

Medshield rated by William Johannes M Ruthven

Overall Rating	2 stars
Service	2 stars
Claims Process	3 stars
Premiums	1 stars
Payout Process	3 stars
Level of Cover	5 stars

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Medshield

William Johannes M Ruthven @ 2011-01-14 12:44

Every problem referred to call centre, like all call centres useless, call centre personel can only read out what appears on screen and it is repeated in bad english and with a take it or leave it attitude, although all calls so called recorded, SERVICE EXTREMELY IMPERSONAL

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